Contact Center as a Service – Challenges & Successes
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Contact Center as a Service – Challenges & Successes
by Admin Thu Jul 15, 2021 5:40 am
Contact Centers as a Service opens a range of new opportunities for service providers, offering high-margin customer care applications and improved customer experience features to small and medium businesses. Service providers building or deploying a scalable and reliable CCaaS platform will surely face challenges. We know, because we’ve seen the hurdles and are going to share some really innovative solutions.
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